Remote Rig
		RRC 1258 Support in English => General discussion forum => Topic started by: WX1CT on 2012-03-05, 02:39:48
		
			
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				I have spent the last few days trying to setup the remoterig with my TS-480AT. Everything seems to work fine on my internal LAN. I had the radio on for about 20 minutes earlier today with no problems and great audio! My problem (like most I assume) is when I try to use the remote rig Control from another location. I have been trying from my work qth and as you will see from the notes below once I connect by turning on the control head power, the RTP/[UDP numbers start dropping until the connection drops and the remote head goes off. Then I need to reboot the RRC-Control unit to attempt a reconnection. Any suggestions or guidance is appreciated. I won't be here at work again until Wednesday so if you send a suggestion it will be a few days before I can test it out.
 
 73 Phil
 WX1CT
 
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 Status
 Name   Value
 Radio   ON
 Connection status   Faulty(See below)
 SIP status   Connected/transfering
 Last SIP error   None
 RTP/UDP audio status   Stalled(45)
 UDP cmd status   OK(30)
 SIP command timeout   0
 Rx Jitter buffer size   16
 Rx Jitter delay   15
 Dual Rx   0
 Current audio packet size   20
 Current audio quality   0 - alaw 8 kHz
 External IP   74.89.231.113
 SIP Out port   30176
 SIP In port   5061
 Audio Out port   30178
 Audio In port   11000
 Command Out port   30177
 Command In port   12000
 External SIP In port   5061
 External Audio In port   11000
 External Cmd In port   12000
 Other party   206.208.180.162
 Input 1   High
 Input 2   High
 Output 0   Low
 Output 1   Low
 Output 2   Low
 Dynamic DNS status   OK
 Ping status (watchdog)   Off
 DNS status   OK, remoterig.com = 193.202.110.185
 Active profile:   HBOTest
 PTT status:   OFF
 
 
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				Hi
 
 I connected from here (sweden) to your radio, and it works perfect. Even very low latency. So your Radio-RRC and the router at the radio site is set up OK. I can t see the other end. But at least you know where to look. Not much to antenna connected I guess, only a few weak signals on 20m heard.
 
 73 de mike
 
 Name   Value
 Control panel   ON
 Radio   ON
 Connection status   OK
 SIP status   Connected/transfering
 Last SIP error   None
 RTP status   Excellent(60)
 UDP cmd status   OK(44)
 SIP command timeout   0
 Rx Jitter buffer size   4
 Rx Jitter delay   3
 Dual Rx   0
 Current audio packet size   20
 Current audio quality   0 - alaw 8 kHz
 SIP Out port   5061
 SIP In port   5061
 Audio Out port   11000
 Audio In port   11000
 Command Out port   12000
 Command In port   12000
 External SIP In port   5061
 External Audio In port   11000
 External Cmd In port   12000
 Other party   74.89.231.113
 Input 0   High
 Input 1   High
 Input 2   High
 Output 0   High
 Output 1   Low
 Output 2   Low
 DNS status   OK, remoterig.com = 193.202.110.185
 Active profile:   wx1ct
 PTT status:   OFF
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				Phil,
 
 Drop me a mail at dj0qn (at) darc.de, and I will send you my latest checklist for installation. You
 probably just missed something simple, so this may help you out.
 
 73,
 Mitch DJ0QN / K7DX
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				Mike,
 
 Thanks for taking the time to check the radio. As you say, at least I know that thing are working well at the radio end.
 
 As for 20 meters it was either the early time of day here or everyone is exhausted after the contest!
 
 73 Phil
 WX1CT
 
 Hi
 
 I connected from here (sweden) to your radio, and it works perfect. Even very low latency. So your Radio-RRC and the router at the radio site is set up OK. I can t see the other end. But at least you now where to look. Not much to antenna connected I guess, only a few weak signals on 20m heard.
 
 73 de mike
 
 
 
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				I didn't want to leave this thread hanging. After alot of help from Mitch we narrowed down the problem to setting with the router on the control side. Not having access to the router at my work qth I was unable to do any further troubleshooting. I have managed to control the radio successfully via 3G from the same location. 
			
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				I had to add this to the thread as it might help someone else down the road. Last weekend I was staying at a hotel and tried using my RRC bridged through my laptop. Well as some may have guessed the laptop received authentication but the RRC did not! 
 
 After doing a little research I decided to try the cradlepoint CTR35 travel router.
 
 It arrived today and I took it with me to work to try and setup. After setup I decided to pull out the RRC and TS-480 and see what would happen. The RRC acquired an ip address quite quickly, the TS-480 powered on and I spent about 15 minutes listening on 40 meters. Only 1 slight hickup in audio and that was in the 1st minute. So it looks like I may be able to drop the 3G hotspot solution from work. And I'm optimistic that this will work just as well when travelling.
 
 Phil
 WX1CT
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				"I didn't want to leave this thread hanging. After alot of help from Mitch we narrowed down the problem to setting with the router on the control side. Not having access to the router at my work qth I was unable to do any further troubleshooting. I have managed to control the radio successfully via 3G from the same location."
 
 Phil
 
 Can you tell me what setting it was in your router  at the CONTROL side?
 
 Frank VO1HP