Remote Rig

RRC-Micro PC Client in English => General discussion => Topic started by: N6IE on 2012-06-17, 03:14:57

Title: RRC Client Errors
Post by: N6IE on 2012-06-17, 03:14:57
I'm having a very hard time installing RRC Client on my Vista laptop.  I had it working, but had to do a restore of the system since it killed the audio of my Perseus SDR.  I uninstalled and reinstalled RRC Client but I now get the error message you see in the attachment.  I can hear audio but the microphone input does not work.  When I close the exception message, the audio stops and I get another message:  "Error:  Object reference not set to an instance of an object."  At this point, I cannot close either the message or RRC client software without forcing a shutdown from Task Manager.  How can I fix this?
Title: Re: RRC Client Errors
Post by: roland on 2012-06-17, 14:32:32
We have not seen this problem before.

Apparently the installation of virtual serial port has gone wrong.

That ftsprapi.dll that can't be found is a part of the installation.
We have to check that up. Are you running Vista 32 or 64 bit?




Title: Re: RRC Client Errors
Post by: N6IE on 2012-06-17, 17:39:29
I'm running Vista 32 bit.
Title: Re: RRC Client Errors
Post by: N6IE on 2012-06-17, 19:13:47
Roland:  I thought it might be helpful to attache the mblog.txt file.

Ron
N6IE
Title: Re: RRC Client Errors
Post by: roland on 2012-06-17, 22:15:16
Thanks.

Yeah.. most things seems to have gone wrong there.
I will contact you when I'm at work tomorrow, it still Sunday evening here.
Title: Re: RRC Client Errors
Post by: roland on 2012-06-19, 14:34:34
Ron. I have installed on a fresh clean Vista 32 SP2 now and can't reproduce your problems. All installed as it should and the RRC Client worked as it is supposed to. However I sent you PM with some suggestion.
Title: Re: RRC Client Errors
Post by: N6IE on 2012-06-25, 19:11:23
Roland:

Any more thoughts on how I can make this work?  If you have a list of files and registry entries that I can delete, I can do the install over again and see what happens.

Thanks
Ron
N6IE
Title: Re: RRC Client Errors
Post by: roland on 2012-06-25, 21:05:49
Hi Ron.
To get a grip on whats going on at yours I suggest we make a remote desktop session where I install and see what can be the trouble.
I will send you instructions in a Personal Message
Title: Re: RRC Client Errors
Post by: N6IE on 2012-06-25, 21:17:39
OK...I'm in the Pacific time zone in the US...that's UTC -7 hours.
Title: Re: RRC Client Errors
Post by: roland on 2012-06-25, 22:47:09
Here we are in UTC +2 hours, what a bad combination ;)

Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-22, 20:05:43
Hello all

I got that error message also today.

Fresh install at a new WIN7 64 Laptop.
Was there a solution for that Error ?

RRC MICRO ''' CRITCAL ERROR
ftsprapi.dll - the modul was not found.
HRESULT: 0x8007007E

vy 73 de Carsten
Title: Re: RRC Client Errors
Post by: roland on 2013-02-22, 20:09:50
Hello all

I got that error message also today.

Fresh install at a new WIN7 64 Laptop.
Was there a solution for that Error ?

RRC MICRO ''' CRITCAL ERROR
ftsprapi.dll - the modul was not found.
HRESULT: 0x8007007E

vy 73 de Carsten


http://www.remoterig.com/forum/index.php?topic=1761.msg7540#msg7540
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 13:00:36
Hello Roland

I am using RRC Micro V 1.6.4 
Remote Unit is FW 2.68
allready - but Error .

Vy 73 de Carsten



Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 13:06:53
Is running now.

Deinstall. Shutdown Laptop.
Restart - Install -> smile

vy 73 de Carsten
DM1CG
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 13:17:28
hmmm

not really - I dindt get the install for the virtual COM PORtīs.

Deinstall RRC Micro - shutdown PC, reboot Reinstall.
I didnt get the ""The Installation of the virtual serial drivers will start""

What is the right way ?

vy 73 de Carsten
Title: Re: RRC Client Errors
Post by: Jan (Microbit) on 2013-02-23, 13:59:49
Is this what you see:

http://www.remoterig.com/forum/index.php?topic=1731.msg7501#msg7501 (http://www.remoterig.com/forum/index.php?topic=1731.msg7501#msg7501)

?
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 14:59:29
Hallo Jan

I have fresh installed 1.6.4 no other versionw as installed before.

I have done that workround erliert to day .

I downlaoding Virtual Serial Port Kit from FabulaTech and installed that.
AFfer that is see also COM6 and COM7 from Microbit.
I deinstalled the Virtual Serial Port Kit. The COM 6 and COM7 are avalible now.

But if I will connect my ARCP 480 to teh COM7 ( RRC1258 - COM1) I get the error message that
another devide is connected to the COM - or the baut rate is wrong.
TS480 is 38400 - RRC1258 COM1 is 38400 and RRC Micro is also 38400

Strange

Carsten
Title: Re: RRC Client Errors
Post by: Jan (Microbit) on 2013-02-23, 15:09:57
I did not mean the workaround fixing the missing dll.  I meant the part about the Com ports not being visible until you actually use them from within RRC Micro. I am not sure what happens if you install the drivers from Fabulatech since the ones we deliver contains our licence, whilst their are evaluation versions. So what you now are seeing might be a conflict between the drivers.
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 16:48:52
Hello Jan

I reinstall -all software from Microbit inkl. the 64bit driver for virtuell Coms.

Shut down reboot.

Install RRC micro .
This time is saw the Fabula Driver installion.

After complett I made my settings again for my connection to TS480.

The Connection from RRC1258 Radio to Remote running 100% including the RS232 (COPM1) to TS480 Software.

Now i see "only" one virtuell COM6.... inside the Hardware Manager
I can choose only COM6 inside teh RRC Micro.

Kenwood Software will connect to COM6 ... RRC Radio is COM1 for RS232 to my TS480.

If the RRC Micro isnt started for an conntion to my RRC Radio , the Kenwood Software gibes out an error --  the COM is not avalibe.
That looks right !

Where I can have a look ?

vy 73 de Carsten
DM1CG
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-23, 18:14:20
Short test with nen fresh Windows XP Laptop.
Never have install some Microbit software on .

I get one virtual COM .
Kenwood software give me the same Error .

With RRc Unit the Kenwood software run 100%.

hm ?

vy 73 de Carsten
DM1CG
Title: Re: RRC Client Errors
Post by: roland on 2013-02-25, 08:25:37
The new COM drivers are not visible until they are used.

This means that if you open a RRC-Client profile and select another COM-port
it will be visible in the control panel.

If you have selected Microbit COM-6 in the RRC-Client Profile as COM0
you should use COM-6 in the Kenwood program also.

In the RRC-box you should have selected protocol Kenwood in COM0.
Title: Re: RRC Client Errors
Post by: DM1CG on 2013-02-25, 10:02:52
Hello Roland

For my understanding COM0 is only for the Control Panel and not for using the Kenwood program.
So I have to use for control program COM1 . At RRC Unit I have a RS232 cable from COM1 to RS232 for TS-480.

The RRC Micro Client give my only one COM Port for choose . In my case COM6.

best 73 de Carsten


Title: Re: RRC Client Errors
Post by: roland on 2013-02-25, 11:11:53
I have sent you a  mail