Remote Rig
RRC 1258 Support in English => Hardware, Cabling, Installations => Topic started by: Chipp on 2019-08-12, 01:40:20
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Can connect FB and will be just listening when speakers go completely quite. Absolutely dead quite no background noise, nothing. I can still control radio, tune and transmit change bands etc.
The S meter moves up and down indicating the station I was listening to is still active.
Lights on Control unit: Solid Yellow
Power off K3/Mini powers off remote K3. power up K3/mini everything works fine until I loss audio again.
Control RR Status:
Status
Name Value
P5.4 ON
Radio ON
Connection status OK
SIP status Connected/transfering
Last SIP error None
RTP status Excellent(60)
UDP cmd status OK(45)
SIP command timeout 0
Rx Jitter buffer size 8
Rx Jitter delay 6
Dual Rx 0
Current audio packet size 20
Current audio quality 3 - alaw 12 kHz
SIP Out port 13000
SIP In port 13000
Audio Out port 13001
Audio In port 13001
Command Out port 13002
Command In port 13002
External SIP In port 13000
External Audio In port 13001
External Cmd In port 13002
Other party 208.53.87.194
Input 0 High
Input 1 High
Input 2 High
Output 0 High
Output 1 Low
Output 2 Low
DNS status OK, remoterig.com = 213.180.92.125
Active profile W6MY Pike Remote
PTT status OFF
Common network settings No
Remote RR Status
Status
Name Value
P5.2 OFF
Connection status OK
SIP status Connected/transfering
Last SIP error None
RTP status Excellent(59)
UDP cmd status OK(41)
SIP command timeout 0
Rx Jitter buffer size 8
Rx Jitter delay 6
Dual Rx 0
Current audio packet size 20
Current audio quality 3 - alaw 12 kHz
External IP 208.53.87.194
SIP Out port 13000
SIP In port 13000
Audio Out port 13001
Audio In port 13001
Command Out port 13002
Command In port 13002
External SIP In port 13000
External Audio In port 13001
External Cmd In port 13002
Other party 97.86.132.14
Other party(mac) 00:1e:fd:01:94:07
Input 1 High
Input 2 High
Output 0 High
Output 1 Low
Output 2 Low
Dynamic DNS status Unknown
Ping status (watchdog) Off
DNS status OK, remoterig.com = 213.180.92.125
Active profile W6MY Pike Remote
PTT status OFF
Antenna-Switch (IP) not connected
Common network settings No
Any troubleshooting tips wouldbe appreciated.
Chip - W6MY
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Hi Chip,
Is that status page after the audio goes away? I assume that it is, so this one will be hard to find. The only thing I can tell you for sure is
that you are looking for the problem in the wrong place: it lies with the network and not with RemoteRig.
I would use a network sniffer like Wireshark to try to localize the problem, but that may too complex for you. In that case, I would try to
find the problem using the process of elimination:
- Try using the control side from a different location to see if you have the same problem. If you do, then the problem is at the station,
otherwise you know that you need to focus on the control side network. I also assume that you tried it out at the radio location using the
internal IP number as the SIP address first.
- The router needs to be checked to make sure that firewall settings, etc. are okay. For example, make sure that SIP ALG is not turned on
if offered in the router. Try turning its firewall completely off to see if that makes a difference.
- Sometimes other network components cause problems. I have even seen network switches causing this type of problem.
73,
Mitch DJ0QN / K7DX