Author Topic: RRC Client Errors  (Read 9013 times)

N6IE

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RRC Client Errors
« on: 2012-06-17, 03:14:57 »
I'm having a very hard time installing RRC Client on my Vista laptop.  I had it working, but had to do a restore of the system since it killed the audio of my Perseus SDR.  I uninstalled and reinstalled RRC Client but I now get the error message you see in the attachment.  I can hear audio but the microphone input does not work.  When I close the exception message, the audio stops and I get another message:  "Error:  Object reference not set to an instance of an object."  At this point, I cannot close either the message or RRC client software without forcing a shutdown from Task Manager.  How can I fix this?

roland

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Re: RRC Client Errors
« Reply #1 on: 2012-06-17, 14:32:32 »
We have not seen this problem before.

Apparently the installation of virtual serial port has gone wrong.

That ftsprapi.dll that can't be found is a part of the installation.
We have to check that up. Are you running Vista 32 or 64 bit?




« Last Edit: 2012-06-17, 15:06:42 by Roland (Microbit) »

N6IE

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Re: RRC Client Errors
« Reply #2 on: 2012-06-17, 17:39:29 »
I'm running Vista 32 bit.

N6IE

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Re: RRC Client Errors
« Reply #3 on: 2012-06-17, 19:13:47 »
Roland:  I thought it might be helpful to attache the mblog.txt file.

Ron
N6IE

roland

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Re: RRC Client Errors
« Reply #4 on: 2012-06-17, 22:15:16 »
Thanks.

Yeah.. most things seems to have gone wrong there.
I will contact you when I'm at work tomorrow, it still Sunday evening here.

roland

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Re: RRC Client Errors
« Reply #5 on: 2012-06-19, 14:34:34 »
Ron. I have installed on a fresh clean Vista 32 SP2 now and can't reproduce your problems. All installed as it should and the RRC Client worked as it is supposed to. However I sent you PM with some suggestion.

N6IE

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Re: RRC Client Errors
« Reply #6 on: 2012-06-25, 19:11:23 »
Roland:

Any more thoughts on how I can make this work?  If you have a list of files and registry entries that I can delete, I can do the install over again and see what happens.

Thanks
Ron
N6IE

roland

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Re: RRC Client Errors
« Reply #7 on: 2012-06-25, 21:05:49 »
Hi Ron.
To get a grip on whats going on at yours I suggest we make a remote desktop session where I install and see what can be the trouble.
I will send you instructions in a Personal Message

N6IE

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Re: RRC Client Errors
« Reply #8 on: 2012-06-25, 21:17:39 »
OK...I'm in the Pacific time zone in the US...that's UTC -7 hours.

roland

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Re: RRC Client Errors
« Reply #9 on: 2012-06-25, 22:47:09 »
Here we are in UTC +2 hours, what a bad combination ;)


DM1CG

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Re: RRC Client Errors
« Reply #10 on: 2013-02-22, 20:05:43 »
Hello all

I got that error message also today.

Fresh install at a new WIN7 64 Laptop.
Was there a solution for that Error ?

RRC MICRO ''' CRITCAL ERROR
ftsprapi.dll - the modul was not found.
HRESULT: 0x8007007E

vy 73 de Carsten

roland

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Re: RRC Client Errors
« Reply #11 on: 2013-02-22, 20:09:50 »
Hello all

I got that error message also today.

Fresh install at a new WIN7 64 Laptop.
Was there a solution for that Error ?

RRC MICRO ''' CRITCAL ERROR
ftsprapi.dll - the modul was not found.
HRESULT: 0x8007007E

vy 73 de Carsten


http://www.remoterig.com/forum/index.php?topic=1761.msg7540#msg7540

DM1CG

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Re: RRC Client Errors
« Reply #12 on: 2013-02-23, 13:00:36 »
Hello Roland

I am using RRC Micro V 1.6.4 
Remote Unit is FW 2.68
allready - but Error .

Vy 73 de Carsten




DM1CG

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Re: RRC Client Errors
« Reply #13 on: 2013-02-23, 13:06:53 »
Is running now.

Deinstall. Shutdown Laptop.
Restart - Install -> smile

vy 73 de Carsten
DM1CG

DM1CG

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Re: RRC Client Errors
« Reply #14 on: 2013-02-23, 13:17:28 »
hmmm

not really - I dindt get the install for the virtual COM PORtīs.

Deinstall RRC Micro - shutdown PC, reboot Reinstall.
I didnt get the ""The Installation of the virtual serial drivers will start""

What is the right way ?

vy 73 de Carsten