Author Topic: PC Client Doesn't Connect  (Read 3437 times)

dj0qn

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PC Client Doesn't Connect
« on: 2010-07-17, 21:54:52 »
I received my PC Client dongle today, but can't seem to get it to connect. I always receive an "error 408 request timeout".

It is actually really straightforward, so I can't imagine what the problem could be. The only set-up difference from the RRC-1258 box is that I needed to add a "SIP realm", which I did on the radio end as well. The only difference in my installation is that my SIP port is set to 5090, since 5060 is already used by the routers on both ends. My firewall is not blocking the PC Client app.

Has anyone else managed to get this working?

Thanks & 73,
Mitch DJ0QN

dj0qn

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Re: PC Client Doesn't Connect
« Reply #1 on: 2010-07-19, 14:30:21 »
I discovered the debug checkbox on the bottom right and looked at the log. I believe that I found the problem, which is a bug in the client software. Here is the connect request:

Request [transactionID='z9hG4bK-2857f1baa9454e83938052e5bdd3bbbc';method='INVITE'; cseq='1'; transport='UDP'; size='510'; sent '192.168.2.102:5090' -> '92.230.71.67:5060'.

As you see, the request goes out on port 5060, even though I told the client to use port 5090. Either both ends should be port 5090, or it should allow you to enter ports for both ends.

I tried a potential work-around, which would be to define the radio IP (Contact) as e.g. 92.230.71.67:5090, but the client doesn't allow the port to be entered in this field (is logical, because of the port field directly underneath).

As I stated before, I can't use port 5060, since SIP VoIP is hard wired into the routers on both ends (plus it would be common in other routers while roaming).

73,
Mitch

dj0qn

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Re: PC Client Doesn't Connect
« Reply #2 on: 2010-07-21, 17:23:15 »
Mike,

I understand that you are still on vacation. When will you be back and be able to fix this bug in the client?

I bought this now to be able to use while on my own vacation starting in two weeks, so hopefully I can get it working by then.

73,
Mitch DJ0QN

dj0qn

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Re: PC Client Doesn't Connect
« Reply #3 on: 2010-07-26, 21:55:59 »
Mike,

Are you back from vacation yet and can fix the PC Client or otherwise take a look at this problem?

Thanks & 73,
Mitch DJ0QN

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Re: PC Client Doesn't Connect
« Reply #4 on: 2010-08-02, 11:34:56 »
It has been over two weeks since I posted my problem. I still haven't received a reply, nor have I seen an update that may fix my problem.

I am about to head-off on vacation in a couple of days and had ordered this early to be able to use while I am away. Any possibility that I can get it working before I leave?

73,
Mitch DJ0QN

sm2o

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Re: PC Client Doesn't Connect
« Reply #5 on: 2010-08-04, 12:08:16 »
The guys working with the software development are on vaccation until mid August, there will not be any fixes before that. As it says on the website it's a beta version and there are probably bugs.

73 de mike

dj0qn

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Re: PC Client Doesn't Connect
« Reply #6 on: 2010-08-04, 12:15:20 »
Thanks for the reply, Mike.

I just needed an update on the timing. I knew it was in beta, but assumed that the response time would be faster to fix requests. If I had known, I would have saved my money until later on this year (I bought it just for this vacation).

I will remove the RemoteRig box today and go back to Skype/VNC until I am back from vacation the end of August.

73,
Mitch DJ0QN