Author Topic: RC-1216H with Expert1K and Windows 10 - virtual COM Port  (Read 4696 times)

DL5CW

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Hi,

I installed the Windows 10 update today. After that, my system got problems with the virtual
COM Port 4 (generated like described in the RC-1216H manual with the Microbit Setup Manager).

Windows 10 saw the COM4 as virtual port, but it doesn't work (in the Win 10 device manager you see
COM4 with an exclamation mark). So I can't use the original Expert Software - need for remote tuning the amplifier.

I was falling back to Windows 8.1 now and everything is fine again.

Is this only my problem? Or has anyone the same problem? Is this a Win 10 proplem or a problem of Microbit Setup Manager with Win 10?

73! Andy, DL5CW

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #1 on: 2015-08-07, 16:47:48 »
Hi,
We will try to reproduce the issue you have experienced. We will also release new Com port drivers which hopefully will fix problems like this.
Always include type of hard/software and version when asking for support.

KX7M

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #2 on: 2015-09-28, 17:04:30 »
Any updates for the Windows 10 drivers for 1258 virtual COM ports?

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #3 on: 2015-09-29, 08:54:28 »
Any updates for the Windows 10 drivers for 1258 virtual COM ports?
Sorry, but no, the new driver is not available yet.
Always include type of hard/software and version when asking for support.

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #4 on: 2015-09-30, 08:55:41 »
Any updates for the Windows 10 drivers for 1258 virtual COM ports?
Sometimes things happen faster than expected! Give version 1.28 a try! Find it here:  http://www.remoterig.com/wp/?page_id=88

(And just to be clear, the updated drivers are for the virtual com ports created on the "Serial Port" tab in Setup Manager, not the USB virtual com ports)
« Last Edit: 2015-09-30, 08:57:47 by Jan (Microbit) »
Always include type of hard/software and version when asking for support.

KX7M

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #5 on: 2015-10-26, 19:28:42 »
Unfortunately, the virtual USB com ports are not working yet.

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #6 on: 2015-10-27, 08:58:29 »
Unfortunately, the virtual USB com ports are not working yet.
After installing version 1.28?
Always include type of hard/software and version when asking for support.

KX7M

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #7 on: 2015-10-31, 05:39:06 »
On Win 10 64bit, after I install both Setup Manager 1.28 and allow virtual COM ports installation, I can only see 4 instances of generic USB Serial Device (COM3-6). In the driver details, the provider is Microsoft, so I guess the driver installation does not make the USB COM ports the RRC 1258 COM0-2,and Ext.

and btw, the version number is still 1.27 (when uninstalling programs)

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #8 on: 2015-10-31, 08:12:25 »
I use Win 10 64bit myself and it works ok. You could try running the installation as 'Admin'.

Where do you see version number 1.27?
Always include type of hard/software and version when asking for support.

KX7M

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #9 on: 2015-11-01, 05:57:21 »
I did run all attempts as Admin. I figured it out. After generic USB ports show up, I had to force driver update by clicking on each of the 4 virtual USB ports Properties \ Update Driver. After that they showed up as RRC 1258 instances with Microbit 2.0 AB as provider (usbser.sys 10.0.10240.16401)
There is still a problem using the COM port with logging software, but OmniRig seems to have no problem with the same Elecraft K3.

Oh well, it is better than it was :)
Thanks!

BTW, when you go to uninstall programs (Programs and Features),  under the listing of programs to uninstal, Microbit Setup Manager version 1.27 is displayed.

Jan (Microbit)

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Re: RC-1216H with Expert1K and Windows 10 - virtual COM Port
« Reply #10 on: 2015-11-01, 06:47:35 »
Glad to hear you worked it out! But strange you had to force driver update for it to work.

OK, seems we forgot to change version number in the uninstall script. Thanks for pointing that out! :)
Always include type of hard/software and version when asking for support.