Author Topic: Expert 1K-FA web control anomaly  (Read 5466 times)

OH1MLZ

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: Expert 1K-FA web control anomaly
« Reply #15 on: 2016-02-04, 13:50:31 »
Next visit to station will take place in the end of March, so no news yet. I will then replace serial cable. But this doesn't sound like cable problem because equipment resets always fix the problem for some days...

OH1MLZ

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: Expert 1K-FA web control anomaly
« Reply #16 on: 2016-03-30, 12:39:47 »
I have some doubts now that problems were caused by router (cheap 40 EUR Jensen). Simultaneously with the problems I reported I also had other communication issues like intermittent SIP audio and slow frame rates and freezing video streams from my IP cameras. I have now changed the router. So far so good. I follow the situation for at least a month now.
Juha

Jan (Microbit)

  • Software Developer
  • Administrator
  • Hero Member
  • *****
  • Posts: 1796
    • View Profile
    • Email
Re: Expert 1K-FA web control anomaly
« Reply #17 on: 2016-03-30, 13:24:04 »
Keeping the fingers crossed that it will work ok now!  :)
Always include type of hard/software and version when asking for support.

OH1MLZ

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: Expert 1K-FA web control anomaly
« Reply #18 on: 2016-11-30, 14:37:42 »
Update.

It seems that changing the remote side router has not solved the problem. There is now much less need to reboot my remote system due to router hanging but issue related to 1k-FA and rotor control remains.

I have three sites where I can control my station from. They are:

Site 1. Windows 7 Professional, Firefox, Avast virus protection, Televell TW-EAV510 router. ADSL line 8M download, 1M upload, 40ms ping with speedtest.net.
Site 2. Windows 7 Enterprise, Firefox, no avast virus protection, very fast fixed line 50M download, 50M upload, 4ms ping with speedstest.net.
Site 3. Windows 7 Professional, Firefox, Avast virus protection, fiber optic line 50M download, 30M upload, 4ms ping with speedtest.net.

All sites use network connection from the same service provider.

Problems I have described never appear when using rotor or 1k-FA web control from Site 2. TCP error counters on RC-1216H's stay on low levels, 0 to just a few.

Site 1 is my primary control site where I experience problems. However, I can easily reproduce same problems in site 3. When checking system info pages of RC-1216H's from time to time, TCP error counters go to 5-20 in just few minutes. When rotor and 1k-FA controls hang very badly they sometimes return to operation without rebooting and in this situation when I read TCP error counter there is sometimes 9-digit reading (hundreds of millions). Reset (removing operating voltage from RC-1216's and connected rotators and 1k-FA) always immediately returns operation. 2 x RC-1216H for rotators and 1 x RC-1216H for 1K-FA uses same power supply. But because I have never problems from Site 2 PSU problem is not very likely. Problems happen totally without RF so shouldn't be an EMI issue.

I have tried removing Avast virus protection but no change in situation.

In worst cases all 3 RC-1216H's can go into a state where they don't respond anymore (this is the situation what I mean above by hanging badly). Just like they would not be even on. In the same time all other IP devices in remote station respond normally, K3 remote works fine etc.

Maybe this is network congestion problem on service provider due to heavy traffic? But why only RC-1216H's suffer so badly from it?
« Last Edit: 2016-12-01, 13:05:44 by OH1MLZ »

OH1MLZ

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: Expert 1K-FA web control anomaly
« Reply #19 on: 2017-11-06, 16:20:27 »
Update.

After searching for yet another replacement router solution I took an old 3GHz Core2 Duo PC, put another Intel network card in and installed ClearOS 7 operating system. It is a network server oriented Linux operating system. Setting up was very easy. This system is now router on my remote site and based on few days of use experience I feel very positive. TCP error counters stay on very low levels on RC-1216H's (max 2, mostly 0) and erratic behaviour I have described has never appeared.

My previous router was D-Link DSR-250N and I recommend eveyone to stay away from it. Instead, take an old PC, install ClearOS, PfSense or some other Linux operating system and enjoy stable router solution.

Juha

OH1MLZ

  • Newbie
  • *
  • Posts: 23
    • View Profile
Re: Expert 1K-FA web control anomaly
« Reply #20 on: 2017-12-12, 07:51:37 »
The issue has not occured anymore. New router is very stable and many other small issues that have been plaguing my remote system are gone.
PROBLEM=SOLVED!