Failed to update FW

[K5DN]

I have new units (stereo) that came with 2.25.  When I tried to update to 2.27 with the Setup Manager, it failed to program.  However, when I ran the update through the web interface, it appeared to work fine (both units).

Any reason to be concerned?

Bob

[Jan (Microbit)]

Both units failed to program via USB? Did you try another computer and/or USB port? Which Windows version did you use?

[IZ4MJP]

I have new units (stereo) that came with 2.25.  When I tried to update to 2.27 with the Setup Manager, it failed to program.  However, when I ran the update through the web interface, it appeared to work fine (both units).

Any reason to be concerned?

Bob

Hello Bob.
Yesterday i had the same problem with both units.

I resolved in this way:

1) I removed the SetUp Manager SW using the Windows Tools
2) I removed the RRC (Radio or Control) from the USB then i restart the PC
3) I reinstalled the Set Up Manager SW (latest version)
4) I Restart the PC
5) I attached the USB cable and the RRC
6) I update the firmware

After that all worked fine.
I think the Set Up Manager Software damaging itself after some "failed" FMW update. IMHO

Sorry for my poor English.

Vy 73
Franco, IZ4MJP - HB9EIH

[K5DN]

Yes, both units failed.  Both reported "connected".
I did not try other ports or computers.
Using XP SP2.

Since both now report v. 2.27, after update through web interface, I assume all is ok.

Thanks for your help, Franco.

Bob

[Jan (Microbit)]

Franco: It sounds very unlikely that a PC program should be able to damage itself just because of a communication failure 

Bob: Win XP pre SP3 is known for having USB issues. I would recommended SP3.

[IZ4MJP]

Hello Jan.

Is not the first time that this happens. I'm a 47 old computer tecnician and i assisted to several situations like this.

I don't know why (and i'm sure the cause is not for a communication failure) but removing the Sw and reintslling it from scratch has resolved the problem (for me the most important thing).

73
Franco
IZ4MJP - HB9EIH

Franco: It sounds very unlikely that a PC program should be able to damage itself just because of a communication failure 

Bob: Win XP pre SP3 is known for having USB issues. I would recommended SP3.

[Jan (Microbit)]

Franco: As I am approx one year younger than you maybe I hadn't learned of that bizarre behaviour of Windows But still, I would not express it like the Setup Manager damaging itself, rather then Windows or the installation of the program which screws up. For me being the poor programmer it is a significant difference since it would mean one thing less being my fault, haha!