Author Topic: 1258 MKIIS locked up again  (Read 8006 times)

K5WA

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1258 MKIIS locked up again
« on: 2011-05-09, 15:22:22 »
Do you have any software to unlock my 1258?  It was working fine until I changed the IP from static to DHCP.  Now, the red light flashes constantly and Set Up Manager is unable to "see" the 1258 even with a direct connection to the USB port.  The driver shows that it is working properly, but there is no communication and Set Up Manager does not recognize the 1258.  I have tried the reset button on the 1258 thinking that the reset button would put the 1258 back to its original state but that is not happening. 

What else can I try to make it work?

Also, I still have not gotten my micro RRC client to work correctly.  The audio cycles on and off as the buffer bar moves from left to right.  Does the new software update fix this problem?

Thanks for any help you might have.

Bob Evans, K5WA

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #1 on: 2011-05-09, 15:48:48 »
I answered this to you by email yesterday, didn't you get it?:

"It appears the RRC is constantly resetting itself, thus preventing it from working normally. Without USB connected, is the red light flashing then too?
Did you use Setup Manager when changing to DHCP? Which firmware version is in the RRC? And did you try a "long reset" too?

There are other things to try too, but as its weekend I am not at work, so that would have to wait another 24 hours or so, that also includes the RRC micro client."


Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #2 on: 2011-05-10, 04:00:51 »
Jan, no I did not receive any replies.  I have checked my SPAM filter and it is not there.

Yes, the red light still flashes when the USB cable is removed. 

Yes, I used Setup Manager to change to DHCP.  The firmware is 2.35.

I did a search of the manual and do not see "long reset" mentioned.  I have held the reset button for 10 seconds with no response.  Do I need to hold it longer than 10 seconds?

Thanks,
Bob K5WA

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #3 on: 2011-05-10, 06:13:13 »
Have you had any problems using Setup Manager(before when the unit worked)? For ex. not being able to update the firmware using it? I ask because v2.36 and newer fix an USB error we have been hunting down for a long time which could cause USB operations like firmware update to fail.

On page 17 of the user manual you will find information about what I called the "long" reset. You will have to press and hold the reset button(without releasing it the tiniest bit) for at least 15-20 seconds or until all LEDs start to flash fast. Doing so will put most of the settings back to their initial state, so you will have to setup the unit again.

Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #4 on: 2011-05-10, 06:31:22 »
The long reset did not change anything.  I held the reset button until the green, red and yellow lights all flashed for 45 seconds and then released the button.  The green light still continues to blink with no stopping after it powers up again.

I had not had any problems with this unit (1258IIS) until this current issue but I had to send my 1258II (no S) unit back to Sweden for Mike to reset because it locked up when I accidentally loaded the WebSwitch firmware into the 1258II.  I now have a pair of 1258II and a pair of 1258IIS and have had trouble with all of them.  There should be some way for me to reset the unit back to factory default.

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #5 on: 2011-05-10, 08:20:24 »
Strange... The long reset is supposed to bring the unit back to factory default. What about the other questions I asked you?

Would it be possible for you to connect a RS232 cable between COM1 on the RRC and a serial port on a PC, and run a terminal program in 38400,8,1 no parity while attempting to boot up the RRC in order to see the startup printouts it does?
Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #6 on: 2011-05-10, 15:04:16 »
I answered all the questions you asked.

I will try a direct terminal connection to COM1 on the RRC and my PC to see if I get any output.

Back to my original question...is there any software to unlock the RRC?

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #7 on: 2011-05-10, 15:25:46 »
I answered all the questions you asked.

I will try a direct terminal connection to COM1 on the RRC and my PC to see if I get any output.

Back to my original question...is there any software to unlock the RRC?
If you answered this:
Quote
Have you had any problems using Setup Manager(before when the unit worked)? For ex. not being able to update the firmware using it?
then I did not understand it  ;)

I don't understand why you keep asking about software being able to "unlock the RRC"? Unlock from what? I thought we were trying to figure out why your RRC is what you call "locked"? In the context of how you are describing it, it seems that that RRC is in some strange condition which prevents it from executing its firmware in a normal manner, therefore it might appear "locked". A similar situation happened when your RRC got a Webswitch firmware, that firmware was unable to execute normally in the RRC and therefore repeatedly rebooted which made it look "locked". Or are you asking for something different I haven't understood?

Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #8 on: 2011-05-10, 16:35:55 »
No, I have not had any problems using Setup Manager prior to this issue.  I never changed to DCHP before and that seems to be what caused it to "lock up".  I call it locked up before I can neither get in or see any output.  I will need to use DHCP since the control RRC will be moved to different networks over time and needs to adjust automatically.

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #9 on: 2011-05-10, 16:54:57 »
OK, so the direct terminal connection to COM1 on the RRC would be the next thing to try. If something shows up there please copy and paste it here. An example of a normal startup could be:

==========================================
** 1258 Bootloader V1.9                 **
** Booting application                  **
==========================================
** Press capital x for xmodem apploader **
==========================================
Company   : Microbit
Product   : 1258
Hardware  : 6
Software  : 2.39
Bootloader: 1.9
Compiler  : 4.1.1 (WinARM)
Build     : May  4 2011 15:47:02
ROM/RAM   : 359424/54352
ethRAM    : 2944 (max 3kB!)
USBRAM    : 0
ResetSrc  : 4 [3]
Uptime    : 0
=========================
HW-device     = 32
CW-pot        = 1023
Debug level   = 0
Control panel = 0
Program mode  = 4 - Yaesu, Kenwood, Elecraft
PID           = 0
Setup length  = 673
=========================
codec = WM8985
audio = BOTH_OPEN
duplex: New Audiocoding 102 (8 KHz)
phy = KSZ8041NL
USB cable disconnected
USB cable disconnected
eth link up (100FDX/MDI)
-------------------------
mac     : 00:50:c2:11:93:3e
ip      : 192.168.137.156
netmask : 255.255.128.0
gateway : 192.168.128.1
dns     : 192.168.128.1
-------------------------
Telnet: Listening on port 23
HTTP: Listening on port 80
Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #10 on: 2011-05-10, 18:20:25 »
I got output from COM1:



==========================================
** 1285/1258 Bootloader V1.8            **
** Booting application                  **
==========================================
** Press capital x for xmodem apploader **
==========================================
setup load error
Company   : Microbit
Product   : 1258
Hardware  : 6
Software  : 2.35
Bootloader: 1.8
Compiler  : 4.1.1 (WinARM)
Build     : Mar 17 2011 11:06:54
ROM/RAM   : 355948/54236
ethRAM    : 2944 (max 3kB!)
USBRAM    : 0
ResetSrc  : b [3]
Uptime    : 0
=========================
HW-device     = 0
CW-pot        = 260
Debug level   = 0
Control panel = 1
Program mode  = 4 - Yaesu, Kenwood, Elecraft
PID           = 4
Setup length  = 673
=========================
enable       : 0
speedWpm     : 0
iambic       : 1
paddleReverse: 0
weight       : 30
sideToneHz   : 800
sideToneDb   : 20
lfDelayMs    : 0
keyDelayMs   : 0
codec = WM8985
audio = BOTH_OPEN
duplex: New Audiocoding 102 (8 KHz)
phy = KSZ8041NL
USB cable disconnected
USB cable disconnected

K5WA

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Re: 1258 MKIIS locked up again
« Reply #11 on: 2011-05-10, 19:44:18 »
As an additional experiment, I tried to see if I could get COM1 output on my older 1258II (non-S type) because it had the same problem as my new RRC.  Here is the output from the older one:



==========================================
** 1285/1258 Bootloader V1.5            **
** Booting application                  **
==========================================
** Press capital x for xmodem apploader **
==========================================
Using default profile
Company   : Microbit
Product   : 1258
Hardware  : 5
Software  : 2.34
Bootloader: <= 1.7
Compiler  : 4.1.1 (WinARM)
Build     : Feb 14 2011 16:23:14
ROM/RAM   : 341840/52964
ethRAM    : 2944 (max 3kB!)
USBRAM    : 0
ResetSrc  : b [3]
Uptime    : 0
=========================
HW-device     = 0
CW-pot        = 1023
Debug level   = 0
Control panel = 1
Program mode  = 4 - Yaesu, Kenwood, Elecraft
PID           = 0
=========================
enable       : 0
speedWpm     : 0
iambic       : 1
paddleReverse: 0
weight       : 30
sideToneHz   : 800
sideToneDb   : 20
lfDelayMs    : 0
keyDelayMs   : 0
codec = WM8510
audio = BOTH_OPEN
duplex: New Audiocoding 108 (16 KHz)
phy = KSZ8041NL

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #12 on: 2011-05-10, 21:34:50 »
This is getting more and more strange, hehe! Both your units seem to start up just fine...! I would have expected that they were endlessly resetting or something similar, but if the output stops after:

phy = KSZ8041NL
USB cable disconnected

then all seem normal!

What happens if you connect and disconnect the USB cable while running the terminal program? Du you get "USB cable disconnected" every time you disconnect it?
Always include type of hard/software and version when asking for support.

K5WA

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Re: 1258 MKIIS locked up again
« Reply #13 on: 2011-05-11, 03:46:49 »
I get the "USB Unplugged" message ONLY when I plug the USB cable in.  I also get the DNS error when I plug the USB cable in.  I get no message when I unplug the USB cable.  I plugged in the USB cable 3-4 times on each Control RRC and the output from COM1 is listed below.   

Here are the messages from both my new Control RRC and the old Control RRC.  Both Radio RRCs seem to be fine but I am now afraid to change any parameters because I don't want them to lock up as well.

==========================================
** 1285/1258 Bootloader V1.8            **
** Booting application                  **
==========================================
** Press capital x for xmodem apploader **
==========================================
setup load error
Company   : Microbit
Product   : 1258
Hardware  : 6
Software  : 2.35
Bootloader: 1.8
Compiler  : 4.1.1 (WinARM)
Build     : Mar 17 2011 11:06:54
ROM/RAM   : 355948/54236
ethRAM    : 2944 (max 3kB!)
USBRAM    : 0
ResetSrc  : b [3]
Uptime    : 0
=========================
HW-device     = 0
CW-pot        = 300
Debug level   = 0
Control panel = 1
Program mode  = 4 - Yaesu, Kenwood, Elecraft
PID           = 4
Setup length  = 673
=========================
enable       : 0
speedWpm     : 0
iambic       : 1
paddleReverse: 0
weight       : 30
sideToneHz   : 800
sideToneDb   : 20
lfDelayMs    : 0
keyDelayMs   : 0
codec = WM8985
audio = BOTH_OPEN
duplex: New Audiocoding 102 (8 KHz)
phy = KSZ8041NL
USB cable disconnected
USB cable disconnected
### dns response
  • timeout


==========================================
** 1285/1258 Bootloader V1.5            **
** Booting application                  **
==========================================
** Press capital x for xmodem apploader **
==========================================
Using default profile
setup load error
Company   : Microbit
Product   : 1258
Hardware  : 5
Software  : 2.34
Bootloader: <= 1.7
Compiler  : 4.1.1 (WinARM)
Build     : Feb 14 2011 16:23:14
ROM/RAM   : 341840/52964
ethRAM    : 2944 (max 3kB!)
USBRAM    : 0
ResetSrc  : b [3]
Uptime    : 0
=========================
HW-device     = 0
CW-pot        = 1023
Debug level   = 0
Control panel = 1
Program mode  = 4 - Yaesu, Kenwood, Elecraft
PID           = 0
=========================
enable       : 0
speedWpm     : 0
iambic       : 1
paddleReverse: 0
weight       : 30
sideToneHz   : 800
sideToneDb   : 20
lfDelayMs    : 0
keyDelayMs   : 0
codec = WM8510
audio = BOTH_OPEN
duplex: New Audiocoding 102 (8 KHz)
phy = KSZ8041NL
USB cable disconnected
### dns response
  • timeout

USB cable disconnected
 

Jan (Microbit)

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Re: 1258 MKIIS locked up again
« Reply #14 on: 2011-05-11, 14:42:18 »
OK, about the "USB Unplugged": There is a problem with that, a problem that makes it do like you say, kind of "inverted"  ;) But the point I had was that if you get that output at all when plug-in/plug-out the main firmware is executing in a normal manner.

The power led(green) will continue to flash after powering on until Ethernet is connected. You might also have to configure the IP Settings if they are wrong.

Came to think about that the red light/led should never be able to flash. Are you sure it actually does(or did) that?

Also, have you tried restarting your PC? I know that sometimes they stop recognizing new USB devices, especailly Win XP SP2 or older has that problem. Or have you tried using another PC?

Plugging in or out USB should not have anything to with getting DNS errors.

But frankly, this one is tough... You devices seem to run/start normally, yet you say that the don't work ok.

Always include type of hard/software and version when asking for support.