Remote Rig

RRC 1258 Support in English => General discussion forum => Topic started by: kk4mqm on 2014-08-12, 17:07:19

Title: repair
Post by: kk4mqm on 2014-08-12, 17:07:19

Where does one send a unit that does not power up for repair?  Thanks Phil

Title: Re: repair
Post by: dj0qn on 2014-08-12, 17:10:06

Did you check it without another power supply to see if it was the RRC or power supply?

Where did you buy it from? Did you buy it from HRO or another dealer? If so, they should swap it for you.

73,
Mitch DJ0QN / K7DX

Title: Re: repair
Post by: kk4mqm on 2014-08-12, 18:21:36

I tried the 12 v, the 110 adapter and usb;  I contacted HRO Virginia where I bought it and they said to contact RemoteRig at mikael@styreors.se which came back as invalid.  Phil

Title: Re: repair
Post by: sm2o on 2014-08-12, 20:55:26

Hi

Yes as Mitch say, HRO should take care of it if you have bought it there. Remember that damages caused by lightning storms are not covered by warranty.

73 de mike

Title: Re: repair
Post by: kk4mqm on 2014-08-14, 18:11:19

HRO is replacing the unit.  Thanks, Phil