Remote Rig

RRC 1258 Support in English => Configuration, RRC 1258 => Topic started by: VK3OE on 2011-12-04, 03:11:57

Title: Remoterig FREE Dynamic DNS service
Post by: VK3OE on 2011-12-04, 03:11:57
Thank you for this service.

After upgrading to 2.48 in control and radio units,I followed the instructions in the user manual A17 to the letter. But, after pasting the "own host name" into the SIP contact box of the control unit, and restarting it, the green light (pwr) blinks and I cannot contact the remote radio unit. Reverted to DynDns host name in the SIP contact box and all OK.

Ideas please.

Andrew
VK3OE/VK3OER
Title: Re: Remoterig FREE Dynamic DNS service
Post by: VK3OE on 2011-12-04, 03:15:15
I can ping the DynDns host and get the remote IP but pinging the dns host name at remoterig does not give me an IP address. Is this the problem??

Andrew
VK3OE/VK3OER
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2011-12-05, 11:09:50
We found a problem which could be the cause to what you see. I can tell for sure if I get the serial number of the RRC in question. We are working on fixing the problem btw.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2011-12-05, 12:20:09
We found that we where not accepting serial number lower than 3300. If yours where lower than 3300 that could be the reason. We have fixed that. If you try again and it doesn't work, check the Dynamic DNS status on the Status page and let us know the result

73 de mikel
Title: Re: Remoterig FREE Dynamic DNS service
Post by: VK3OE on 2011-12-05, 23:16:16
Hello Mike,

The serial numbers are radio 2942, control 2932. I restarted both uints and tried again but the result is the same.

On the radio RCC I do get a own host name xxxxxxxx.ddns.remoterig.com, user name rrc1258-2942 and password   zzzzzzzz.

On the status page of the control unit I get     DNS status     Error, failed to resolve xxxxxxxx.ddns.remoterig.com!

On the status page of the radio unit I Get       DNS status     Querying status

I can resolve my remote IP from both the control site and the remote site using a ping to my dyndns host name.

Is there any other test I can do to help please.

Regards,

Andrew
VK3OE/VK3OER

A ping to the remoterig ddns host results in "unable to resolve host name from the local and remote sites.

Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2011-12-05, 23:19:05
Hi
pse send me a print screen of the dns page and the status page by email to mikael(a)microbit.se

73 de mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: VK3OE on 2011-12-06, 23:04:46
Hello Mike,

Thank you for helping to resolve this issue, the serial <3000 was fixed. Then....

It was very simple, put the correct Dns server address in the IP settings of the Radio unit and the radio unit will be able to contact the remoterig ddns server. This then enables the control unit to find the radio unit.

As it says in the radio unit Dynamic DNS settings page "When 'ddns.remoterig.com' is selected the following parameters are self-generated during 'Apply changes':
Own host name Username Password". I did not read this and assumed that as these values had been generated then the remote radio unit was communicating with the remoterig ddns server. This is not the case.

Many thanks Mike for a great product, I am having a lot of fun running my solar powered remote station. See the pictures of VK3OER on QRZ.com.

Andrew
VK3OE/VK3OER
Title: Re: Remoterig FREE Dynamic DNS service
Post by: yabesoog on 2011-12-30, 07:04:31
RRC 1258 MrkII "radio" DDNS problem

I am experiencing a problem reminiscent of VK3OE's.  I am encouraged when VK3OE writes, "It was very simple, put the correct Dns server address in the IP settings of the Radio unit and the radio unit will be able to contact the remoterig ddns server."  Apparently, I need instructions even simpler yet as I have been unable to determine what the "correct Dns server address" is.  Can somebody clarify this point please?

On the other hand...  Is this solved "simply" as above, or is this another problem entirely?  Just in case here's an extended telling of the saga: 

I recently purchased a pair of RRC-1258 MrkII boxes, and for the most part setup has gone smoothly.  The entire system works when using the known global internet numeric IP address of the radio 1258 entered manually in the control 1258 SIP contact field.  Emboldened, I activated the Dynamic DNS feature in the radio 1258 targeting remoterig's DDNS server as per instructions, and the self-generating parameters generated themselves as promised and clearly ddns.remoterig.com was notified of the global numeric IP address of the radio 1258 at that time as proven by pinging the given xxxxxxxx.ddns.remoterig.com URL.  Furthermore, the entire system worked immediately after replacing the numeric IP address in the control 1258 SIP field with the xxxxxxxx.ddns.remoterig.com URL.  Feelings of satisfaction were abundant.  But since then the global IP address, which has changed, has not been updated at remoterig's DDNS server, and xxxxxxxx.ddns.remoterig.com simply returns the initial IP address.  The radio 1258 does not appear to be willing to update its current global IP address with the ddns.remotrig.com server despite having a check interval value set _not_ equal to "off" (and despite having successfully done so once!)

Some system details:
   control 1258 s/n      : 3303
   radio 1258 s/n      : 3379
   firmware (both)      : v2.50
   target radio system   : Kenwood TS480

Thank you for any ideas on this matter,

Tom
AA0HQ
yabesoog
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2011-12-31, 20:31:31
What does "Dynamic DNS status" on the "Status" page show?
Title: Re: Remoterig FREE Dynamic DNS service
Post by: yabesoog on 2011-12-31, 21:58:14
Jan,

Complete status page is below.

A few notes:
1.)  I have obtained a DYNDNS account and am using my DSL modem to update the global IP address.  This seems to be working fine for now, but of course I would like to able to use the radio RRC-1258 and ddns.remoterig.com eventually for maximum flexibility of radio QTH.
2.) The External IP address shown below is not accurate.  Check interval is set to "10".  Does this indicate the radio 1258 is unable to successfully query the global IP address?  Maybe for reasons related to the dns update troubles?
3.) Computers on the same Ethernet subnet as the radio 1258 and using identical gateway/dns settings can successfully ping ddns.remoterig.com.  (With luck this means I'm not simply battling my modem.)

Status
Name   Value
Radio   ON
Connection status   OK
SIP status   Connected/transfering
Last SIP error   None
RTP status   Excellent(60)
UDP cmd status   OK(45)
SIP command timeout   0
Rx Jitter buffer size   4
Rx Jitter delay   3
Dual Rx   0
Current audio packet size   20
Current audio quality   2 - Linear 16 bits 8 kHz
External IP   63.226.148.41
SIP Out port   41817
SIP In port   5060
Audio Out port   41675
Audio In port   11000
Command Out port   35326
Command In port   12000
External SIP In port   5060
External Audio In port   11000
External Cmd In port   12000
Other party   142.121.159.250
Input 1   High
Input 2   High
Output 0   Low
Output 1   Low
Output 2   Low
Dynamic DNS status   Unknown
Ping status (watchdog)   Off
DNS status   Querying status
Active profile:   Default
PTT status:   OFF

Thank you, (Happy New Year!)

Tom
Yabesoog
AA0HQ
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2011-12-31, 22:41:47
Hmm.. "Dynamic DNS status   Unknown" indicates that the process of updating/checking the IP somehow stops, probably the "DNS Status Querying status" is the cause as that means the DNS Client fails resolving host names to IP addresses. But at the same time you say that the RRC's DNS settings is the same as other equipment so it should work. Still, a DNS Status which is "Querying status" means that the RRC has DNS related problems.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: yabesoog on 2012-01-03, 00:14:26
Aha!  My problem was essentially the same a VK3OE's after all.

1.) The main problem was human error (courtesy me).
2.) Specifically, radio RRC-1258 was set to obtain IP settings via DHCP, but DSL modem--set as the DHCP server--was not given any DNS server IP addresses.  Modem supplied its own local IP address as DNS server instead.
3.) RRC-1258s don't like this.
4.) Curiously, Windows XP machines don't seem to care.
5.) The RRC-1258 dynamic DNS works after supplying the DSL modem DHCP server with my ISP's DNS IP addresses when 1258 is set to use DHCP.  Entering one of these DNS IPs directly into the 1258 "IP settings" page and not using DHCP works too.  (I now understand this to be what VK3OE means by "correct Dns server address".)

I do note that the user needs to observe carefully what the RRC-1258 web pages are telling him:

1.) The "IP settings" page does _not_ necessarily reflect all active settings if DHCP is enabled.
2.) The "Info" page reports the IP settings that are active.
3.) If no value is placed in the "DNS server" field of the "IP settings" page, the "Status" page will complain "No Dns Server configured" regardless if DHCP has supplied a valid DNS IP.  In this last case, the Dynamic DNS status can report OK and the dynamic DNS function indeed may work nonetheless.

Final aside:  Should the entire RRC-1258 administration website be username/password protected?  The home page, "Info" and "Status" can be view without being required to log in.  I don't know if clever hackers can cause trouble given the information revealed, but I'm not a clever hacker...

Thanks everyone for the clues,

Tom
AA0HQ
Yabesoog
Title: Re: Remoterig FREE Dynamic DNS service
Post by: dj0qn on 2012-01-04, 11:09:07
Hi Tom,

Drop me a mail to dj0qn (at) darc.de and I will send you my checklist. This would have helped you out
before you started, but does answer your questions.

73,
Mitch DJ0QN / K7DX
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-01-22, 14:32:13
Hi everyone:

This is EA5EXK Op: Carlos

I'm testing my recently purchased pair of RRC-1258. I would like to test it before installation at the remote site.

Please, Mitch, could you send me your checklist? I think it would be useful for me.

Thanks, 73's
Title: Re: Remoterig FREE Dynamic DNS service
Post by: dj0qn on 2012-01-22, 14:33:44
I would have already done so, Carlos, but I don't have your e-mail address. That is why I
requested that you send me an e-mail.

73,
Mitch DJ0QN / K7DX
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-01-23, 08:59:12
I would have already done so, Carlos, but I don't have your e-mail address. That is why I
requested that you send me an e-mail.

73,
Mitch DJ0QN / K7DX
Click on the small envelope on the left hand of his posts  ;)
Title: Re: Remoterig FREE Dynamic DNS service
Post by: dj0qn on 2012-01-23, 09:02:10
I did that, as I always do when I attempt to reply directly, but it didn't come up with anything on his entry.

73,
Mitch DJ0QN / K7DX
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-01-23, 10:09:15
Strange, I get an email address for him.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Iz2ddy on 2012-01-24, 09:40:14
Jan, I have sent you a mail.
My mail address is ghirla@infinito.it

Thank's

73 de iz2ddy  emilio

Strange, I get an email address for him.
Title: Low Serial Number units - cannot connect to the RemoteRig.com DDNS
Post by: KB5VP on 2012-03-06, 17:56:41
Prior to my loss of DynDNS account my RemoteRig.com was working great. I have gotten _many_ hours of enjoyment on the air. I was actually designing my own solution until finding the RemoteRig.com which was exactly how I was putting together my system. You guys have obviously done better than what I could do on my own.

When lossing the DynDNS account I needed to upgrade to get access to RemoteRig.com ddns service. I after the upgrade the ddns entries would not work. I can enter in the IP addresses assigned by the DSL provider and everything works; but will not work using the RemoteRig.com ddns.

I see there is a known problem for low serial number Rig controller and Remote Rig units. I have a low serial number unit: 2629.

What is the fix to gain access to the RemoteRig.com ddns service?

Don
 
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2012-03-06, 20:31:28
Hi Don

It's no known problem at all with remoterig ddns. It should work if you upgrade the firmware and do as the manual says. I just checked and there is no update from s/n 2629 yet. You can see on the radio-RRC status page if the ddns is OK.

73 de mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-05-31, 18:28:09
Hi there:

I'm trying the Microbit DynDNS status web page, and I see my IP hadn't changed since March (tody is May 31st).

I don't know why. I've tried updating trough Dynamic DNS settings page in my RRC (as seen in the manual), and the server doesn't update my IP.

Could someone explaine (for dummies) how the Microbit Server works?

73's from EA5EXK Juan Carlos
Title: Re: Remoterig FREE Dynamic DNS service
Post by: dj0qn on 2012-05-31, 18:30:25
Juan Carlos,

The first question that anyone will ask you: has your external IP number changed since March?
If so, how often does it change?

73,
Mitch DJ0QN / K7DX
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-05-31, 20:55:21
Hi Mitch:

Thanks for your attention.

Yes, the external IP had changed several times since then. It changes on a weekly basis.

I think my problem is the DNS server. I always have problems when the IP changes, even with dyndns. I've been using the system with dydns.org but, updating the new external IP through the dyndns.org web page.

I've been using google dns server (8.8.4.4), I don't know what server do I have to use. Should I use the router IP as DNS server as well as gate?

My configurations at Radio Site is:

Router - ----------- NanoStation M2 -------------Radio RRC with Fix IP

The Status is always:

Dynamic DNS status   Unknown
Ping status (watchdog)   Off
DNS status   Querying status
Active profile:   Default
PTT status:   OFF

Thanks...
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2012-06-01, 08:46:56
Hi

what DNS do your PC use ? if you connect the PC to the same network as the RRC and then check "networks connection details" in your PC. Enter the same ip number for the DNS in the RRC as your PC use.

73 de mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-01, 08:50:40
"DNS status   Querying status" means that the DNS isn't working ok, and since the Dynamic DNS depends on it then it won't work either. You could also try OpenDNS' DNS servers at IP address:208.67.222.222 or 208.67.220.220 if other fails.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-01, 18:38:17
Hi everyone:

I've tried with different DNS servers as google, OpenDNS and more and is always the same. The system is working with dyndns but when the external IP at Radio site changes, I have to update this IP using the dyndns.org web page. Even with ddn.remoterig neither works.

Is it necesary to have the system working while I try with another DNS server? Right now the control RRC is switch off and away from me, I'm setting the Radio RRC only.

Another question is how can I manually update my external IP at ddns.remoterig? I'm doing it using "Dynamic DNS Settings" in my Radio RRC and the server doesn't update my IP.

Thanks, 73's
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-02, 16:18:41
As long as the DNS(not Dynamic DNS) isn't working Dynamic DNS won't work either. It sounds strange that not a single DNS server is working for you. It is like the RRC is unable to communicate with the DNS server.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2012-06-02, 16:24:31
Why bother with strange DNS servers, try first with the same as your PC, at the same network use. And in 99% of the setups DNS ip-adress is the same as the gateway ip-adress. The router relay the DNS-querys so the user do not need to know if the ISP change the IP of the their DNS-servers, in some router you have to enable the function it's often called DNS-relay.

/mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-02, 20:57:51
Hi there:

I leave it with google dns server (8.8.8.8). This server is working ok with my pc. The system is working fine if i connect wit SIP=external IP or updating the external IP using the dyndns.org web page.

I'm going to try setting the dyndns account in the router. Right now, I have ddns.remoterig in the dynamic dns setting at radio RRC and dyndns.org in the router. Only the Radio RRC is switched on, the control site is OFF.

The ddns.remoterig server is still unupdated.

Tomorrow I'll switch on the control site and try again.

Thanks, 73's from EA5EXK Juan Carlos 
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-03, 19:25:52
Here again:

Right now with the system completely switched ON, works with dyndns.org, but with ddns.remoterig server, I can't updated my external IP. Therefore, my upmentioned question is still alive...
Another question is how can I manually update my external IP at ddns.remoterig? I'm doing it using "Dynamic DNS Settings" in my Radio RRC and the server doesn't update my IP.

Thanks, 73's from EA5EXK Juan Carlos
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2012-06-04, 11:28:11
The Remotrig ddns can not be manually updated. It's only support automatic update. If the ddns has to manually updated it's the same as entering the current IP direct in the SIP-contact field, No ddns is needed. So you need to have your DNS to work, to use the ddns function.

73 de mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-04, 18:15:17
I give up..... :'(

May be I can't explain or I'm so much clumsy .

Right now the system is working fine using dyndns.org function included in the router at Radio site, but It doesn't work with neither dyndns.org or ddns.remoterig included in the RRC setup. I don't know if the Nanostation is blocking something or....I don't know....

I've tried with several dns servers, all of them work fine in my PC, but it doesn't work with the Radio RRC.

I have no more ideas.....

Thanks for all your efforts and 73's from EA5EXK Juan Carlos
Title: Re: Remoterig FREE Dynamic DNS service
Post by: sm2o on 2012-06-04, 18:25:11
Check that you have an updated version of airOS we use XS5.ar2313.v4.0.4974.110823.1731, in some earlier version there was lot of strange things happening. Use "Access point WDS" and "Station WDS" and network mode = bridge then it works at least here.

73 de mike
Title: Re: Remoterig FREE Dynamic DNS service
Post by: dj0qn on 2012-06-04, 18:28:35
Juan Carlos,

Maybe I can take a look and figure it out, however...........

You really don't need a second device with a dynamic DNS address on the same network, unless the
first device requires a backup for some reason. Since you only have one external IP number, you can
reach any device on that network through the single dynamic DNS address from your router.

Of course, every device must have a different port(s) that is in turn forwarded through the router. Since
that is anyway required with the radio's RRC, then just use your router's dynamic DNS address to reach
it from the control RRC.

Maybe I misunderstood you, but I think that is what you are asking.

73,
Mitch DJ0QN / K7DX
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-04, 22:29:00
Hi there:

Mike: Nanostation is updated. I'm using it as "Station" because the Access Point is a router, not another Nanostation. I don't know if is going to work if I set it as WDS. When I'll come back to the radio site, I'll try it. The Network Mode is already set it as "Bridge".

Mitch: If you want to take a look to my configuration, don't hesitate to ask me when you see me at Skype.
I know what you mean, but I want to try ddns.remoterig server and my router don't let me (only admits dyndns.org). Also, I don't want to rely on the router, if there's a way to update my external IP automatically without using the router configuration, I would use it.

This afternoon, I was trying some things....I connected using the real external IP in the SIP Control at Control RRC and then, the DNS status in this Control RRC changed to "OK, remoterig.com=193.202.110.185, but looking at Microbit DDNS viewer, the IP is not updated.
At Radio RRC, DNS Status is always "Querying Status"

Thanks, 73's
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-05, 08:28:06
This afternoon, I was trying some things....I connected using the real external IP in the SIP Control at Control RRC and then, the DNS status in this Control RRC changed to "OK, remoterig.com=193.202.110.185, but looking at Microbit DDNS viewer, the IP is not updated.
At Radio RRC, DNS Status is always "Querying Status"

Thanks, 73's
Getting DNS status "OK, remoterig.com=193.202.110.185" at the control RRC means that the DNS works ok in that device, while getting DNS status "Querying Status" in the radio RRC still means that DNS isn't working there. In order to get an IP update at Microbit's DDNS system the radio RRC's DNS must be functioning.

There have been a few occasions where the RRC and certain routers have had such problems, but that has been solved either by upgrading the router's firmware or by using some other DNS server(for ex. OpenDNS). In your case it seems not a single DNS is working, which is strange to say the least!

By connecting a Telnet client to the radio RRC it might be possible to get more information about this, possibly also increasing the debug printout level. Is it possible for us here at Microbit to have Telnet access to your radio RRC?
Title: Re: Remoterig FREE Dynamic DNS service
Post by: EA5WA on 2012-06-05, 22:12:10
Hi Jan:

Thanks for your help.

Yes, absolutely, there isn't any problem to look at my Radio RRC. Send me an e-mail and I'll send you my Radio RRC IP.

Thanks 73's
Title: Re: Remoterig FREE Dynamic DNS service
Post by: S57KW on 2012-06-14, 05:42:02
Hello all,

I have strange problem with Dyn DNS service. It looks like on one of the server old IP address has stale. Sometimes i receive correct ip address and other time the wrong (old) one. Below is my current status page

Name   Value
Radio   ON
Connection status   Disconnected
SIP status   Idle
Last SIP error   None
RTP/UDP audio status   Disconnected
UDP cmd status   Disconnected
SIP command timeout   0
Rx Jitter buffer size   4
Rx Jitter delay   3
Dual Rx   0
External IP   XXX.YYY.124.125
SIP Out port   5065
SIP In port   5065
Audio Out port   0
Audio In port   0
Command Out port   0
Command In port   12000
External SIP In port   5065
External Audio In port   11000
External Cmd In port   12000
Other party   0.0.0.0
Input 1   High
Input 2   High
Output 0   High
Output 1   Low
Output 2   Low
Dynamic DNS status   Error, code 19
Ping status (watchdog)   OK [48 ms]
DNS status   OK, remoterig.com = 193.202.110.185
Active profile:   Default
PTT status:   OFF


As you can see Dynamic DNS status is Error, code 19

Thanks for your help and 73's
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-14, 09:11:33
S57KW: It seems your RRC doesn't like the response it gets from the Dynamic DNS server. Could you email me the hostname your RRC has been assigned so that we can check here inside our system? It would also be good if the RRC is set to update every 10 minutes so we can log what is happening.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-14, 11:41:04
We have located a database synchronization problem and are looking into it now.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-14, 16:59:30
It should work ok now.
Title: Re: Remoterig FREE Dynamic DNS service
Post by: S57KW on 2012-06-14, 17:01:36
Thanks a lot!

73's  Jure - S57KW
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2012-06-14, 17:38:19
Thanks a lot!

73's  Jure - S57KW
Sure it isn't the other way around?  ;)
Title: Re: Remoterig FREE Dynamic DNS service
Post by: chris g3yhf on 2023-05-01, 14:14:43
I'm now getting error code 19 on dynamic DNS, although my remoterig setup has been working perfectly for several years and i havent made any changes.
i updated firmware to see if this would solve problem, but it hasnt.
So i'm unable to connect remotely.
i can see my status is ok at the DDNS status page.
Thanks for any assistance!
Title: Re: Remoterig FREE Dynamic DNS service
Post by: Jan (Microbit) on 2023-05-02, 06:57:33
hi