Remote Rig

RRC-Nano => General => Topic started by: AE5OQ on 2015-03-17, 20:14:37

Title: Nano not hooking up
Post by: AE5OQ on 2015-03-17, 20:14:37
Nano just errors "SIP error: Forbidden (403)" I have gone over all the settings and instructions, but no joy. Oh, by the way why does the Nano ask for "Call Sign" when the RRC1258 doesn't?
Armstead
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-17, 22:13:13
Which software version does the RRC have?
Title: Re: Nano not hooking up
Post by: roland on 2015-03-17, 22:43:01
Oh, by the way why does the Nano ask for "Call Sign" when the RRC1258 doesn't?
That's used for licensing
Title: Re: Nano not hooking up
Post by: dj0qn on 2015-03-18, 00:33:56
I am having exactly the same error trying to access DL5NAM's RRC using Nano. It
works fine on my systems, but not on his. Chris mailed you directly on this problem,
and I see no difference between his installation and mine.

73,
Mitch DJ0QN / K7DX
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 05:37:01
I am having exactly the same error trying to access DL5NAM's RRC using Nano. It
works fine on my systems, but not on his. Chris mailed you directly on this problem,
and I see no difference between his installation and mine.

73,
Mitch DJ0QN / K7DX
We are looking at Chris' system right now, and it seems it is a port forwarding issue, though we have not verified that yet.
Title: Re: Nano not hooking up
Post by: sm2o on 2015-03-18, 08:39:39
We found the problem, they where not using the straight port forwarding, so the port numbers shown in the Radio RRC where from the outside forwarded to an other RRC used for a TS-480 with different password.

Conclusion, USE STRAIGHT PORT FORWARDING to avoid confusion.

73 de mike
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 08:47:30
Nano just errors "SIP error: Forbidden (403)" I have gone over all the settings and instructions, but no joy. Oh, by the way why does the Nano ask for "Call Sign" when the RRC1258 doesn't?
Armstead
PM or email me/us the info needed to connect to your RRC and we will have a look at it.
Title: Re: Nano not hooking up
Post by: dj0qn on 2015-03-18, 10:39:26
I assumed that if the control RRC works from the outside ok, then Nano should work as well. That doesn't make much sense to me. Strange.

73,
Mitch DJ0QN / K7DX
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 10:48:54
I assumed that if the control RRC works from the outside ok, then Nano should work as well. That doesn't make much sense to me. Strange.

73,
Mitch DJ0QN / K7DX
If you are referring to Chris' system then what could be the explanation is that the SIP, audio and command ports were wrong in the Nano app and so Nano tried to connect to wrong RRC.
Title: Re: Nano not hooking up
Post by: dj0qn on 2015-03-18, 10:58:14
I was looking at his radio RRC directly for the settings. That could only  be the case if Chris gave me the wrong RRC to look at (he has two).

73,
Mitch DJ0QN / K7DX
Title: Re: Nano not hooking up
Post by: AE5OQ on 2015-03-18, 11:14:23
Radio RRC firmware is 2.84
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 11:17:57
I was looking at his radio RRC directly for the settings. That could only  be the case if Chris gave me the wrong RRC to look at (he has two).

73,
Mitch DJ0QN / K7DX
But it seems they are not using "straight port forwarding", so the port numbers visible in the RRC were not the same as the "outside ports".
Title: Re: Nano not hooking up
Post by: dj0qn on 2015-03-18, 11:24:24
We are going in circles: it worked fine from Chris' control RRC, so why wouldn't it work from Nano as well? Of course, that is assuming he gave me the correct radio RRC screen shot to use for my test.

73,
Mitch DJ0QN / K7DX
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 11:36:45
We are going in circles: it worked fine from Chris' control RRC, so why wouldn't it work from Nano as well? Of course, that is assuming he gave me the correct radio RRC screen shot to use for my test.

73,
Mitch DJ0QN / K7DX
No, no circles at all  8) When we first attempted to connect using the Nano App we used ports 13000-13002. That either resulted in not authorized, or busy. Changing password did not work either. Debugging the RRC show that when attempting to connect nothing happened. Then we changed ports in Nano to those they use externally for that RRC and it started to work. So just looking at the radio RRC which ports are in use did not give correct information as the ports used on the Internet side were different.
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 11:39:22
Radio RRC firmware is 2.84
Sorry for the confusing in this thread!  ;)

I have successfully connected to your radio RRC using the Nano App. You could try restarting your phone since that has fixed such problems before.
Title: Re: Nano not hooking up
Post by: AE5OQ on 2015-03-18, 12:02:57
I turn the telephone off every evening, but I shut it down and removed the battery and still get the SIP error.
Armstead
Title: Re: Nano not hooking up
Post by: dj0qn on 2015-03-18, 12:13:53
Chris just confirmed that he sent me the settings for the wrong RRC, so that was my problem
the whole time. I was trying to connect to a TS-480 using the Elecraft Nano version.

73,
Mitch DJ0QN / K7DX
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 15:12:14
I turn the telephone off every evening, but I shut it down and removed the battery and still get the SIP error.
Armstead
Which program version of RRC Nano are you using? You said you have made sure the settings are ok, but wrong SIP password could(and should) give Sip Error 403 forbidden.
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 15:12:52
Chris just confirmed that he sent me the settings for the wrong RRC, so that was my problem
the whole time. I was trying to connect to a TS-480 using the Elecraft Nano version.

73,
Mitch DJ0QN / K7DX
So, finally no more circles  ;)
Title: Re: Nano not hooking up
Post by: AE5OQ on 2015-03-18, 16:10:22
I am running Nano 1.1.0 on a Samsung Galaxy S5 using AT&T cellular network.
Armstead
Title: Re: Nano not hooking up
Post by: AE5OQ on 2015-03-18, 16:21:45
Guys thanks for your help! It is hard to know where to tweak when there are so many possibilities. I am now working!
I reentered the password again - very carefully. Thanks again,
Armstead
Title: Re: Nano not hooking up
Post by: Jan (Microbit) on 2015-03-18, 16:55:20
Guys thanks for your help! It is hard to know where to tweak when there are so many possibilities. I am now working!
I reentered the password again - very carefully. Thanks again,
Armstead
Excellent!  8)