Remote Rig
RRC-Nano => General => Topic started by: kb8tll on 2016-05-05, 22:15:24
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Hi
Every time I try to hook up to my radio through the app, This appears --- APP TRIAL PERIOD HAS EXPIRED AND THEN NANO LICENSE FAILD.
I have a Lic.ID, I bought the app some time back, first time this has happened. NEED HELP
Thanks
KB8TLL
Wayne
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Hello,
here the same since the remoterig server problem.
The radio is coming up with every Connection, but the same message -> APP TRIAL PERIOD HAS EXPIRED and
some buttons (Auto, Ant, PTT, VFO knob, Volume) and the frequency display are grey (disabled?)
After a while these buttons are obtain the normal colour and they are working.
Sometime not and it needs a reconnect.
Independently of this, the Band, LSB, A/B, A=B, Bandwith and Split buttons are always working.
73,
Uwe
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the license server is not working properly in the new server after the server crash, but we do our best to fix it
73 de mike
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I am VERY disappointed with your license model. I did not know that EVERY time I use the app, I MUST ALSO be connected to the Internet so the license can be validated? I think that is a very poor model. I understand that you want to ensure that nobody uses your product with you receiving payment, but I have MANY apps that work when their website has problems.
I would like to see you change the program so that it DOES NOT need to depend upon the website being up!
I'm also concerned that I've purchased a product that will no longer work if you decide to stop your website or change businesses. I've spent $50 US to purchase the app; which is VERY expensive compared to the RemoteHams $10 app that works ALL the TIME!
Sincerely,
A VERY disappointed user.
K8OI
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AND my APP still does not work - 06 May 2016
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My rrc-nano doesn´t work either. I´m waiting.
Jim
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Hi I agree with KB0I, as long as it was under trial period the App should contact the server but after it has received the message that it was payed it should not connect to the server anymore. I was as surprised as you that it was not working that way. We will fix the bug and release a new version as soon as possible.
73 de mike
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That sounds like a perfectly reasonable solution.
Thanks for the update.
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What is the estimate on the app fix?
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Has anyone checked if the app connects and works ok despite giving the incorrect error message? Because it seems it connects and works ok when I try it(ICOM/Kenwood/Elecraft)
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Just checked again. VFO doesn't work and frequency is grayed out. Transmit button doesn't work either. Thanks, Rick
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Just checked again. VFO doesn't work and frequency is grayed out. Transmit button doesn't work either. Thanks, Rick
Which type and version of Nano?
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Just checked again. VFO doesn't work and frequency is grayed out. Transmit button doesn't work either. Thanks, Rick
And what about audio?
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Nothing works here except filters
and no audio
Peder
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Hello,
here the same since the remoterig server problem.
The radio is coming up with every Connection, but the same message -> APP TRIAL PERIOD HAS EXPIRED and
some buttons (Auto, Ant, PTT, VFO knob, Volume) and the frequency display are grey (disabled?)
After a while these buttons are obtain the normal colour and they are working.
Sometime not and it needs a reconnect.
Independently of this, the Band, LSB, A/B, A=B, Bandwith and Split buttons are always working.
I have checked that with my primary device (Galaxy Note 3 and Kenwood TS 2000)
but since yesterday evening no connect is possibe.
With my second device - never checked before -(Galaxy S2 and Kenwood TS 2000)
the radio is coming up with every Connection, but the same message -> APP TRIAL PERIOD HAS EXPIRED
-> Auto, VFO and Volume Button are not usable. Sound is ok.
After a while (1-2 minutes) I can use all Buttons.
73,
Uwe
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Just checked again.
Audio s-meter and filters works at start.
And after about 4 minutes delay all functions works.
Did not wait solong time before sri
Peder
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The app is working for me.
Thank you.
K8OI
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I am still unable to see how a registered version stopped working due to the license server failure, be it completely or partly. The only problem should have been the incorrect error messages, and as I wrote before, that was the case when I tested it earlier today.
But, the license server should now be working again, so please give it a try now.
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Mine is still not working as of today
KB8TLL
Wayne
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Mine is still not working as of today
KB8TLL
Wayne
What does "not working" mean? Are you still getting the error messages? Or what?
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I just checked it again and everything is working correctly
Thanks for getting the problem fixed
KB8TLL
Wayne
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All OK here also
Tnx sm2sum
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Here also ok now, thank you :D
73,
Uwe
DL2ND
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All fixed here. Thanks! Nano 1.4.1
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Hi,
2daya ago, I found my RRC-Nano app was something wong.
The frequency display and Listen buttons are grey and not working.
“APP TRIAL PERIOD HAS EXPIRED” also appeared
Then, I uninstalled and installed again (K 1.4.1)
After that, it became much worse
no more connection.
“Timeout” appeared
Do you have any idea?
Lic. ID f21f
73,
Isa.
Jh1scd
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“APP TRIAL PERIOD HAS EXPIRED” was due to a license server crash, but it works now so if you are getting Timeout it seems to be related to something else. Did you enter the settings correct after reinstalling?
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Hola:
Llevo varios días con el mismo problema, era tester y tenia el RRC Nano Kenwood beta 1.5 a día de hoy aun pone" App Trial Period Has Expired " desinstalé y me salí del beta, para probar con RRC Nano Kenwood 1.4.1 pero me dice lo mismo.
Lic. ID 80fe
Gracias.
Hello:
I took several days with the same problem, and was tester had the RRC Nano Kenwood 1.5 beta today still says "App Trial Period Has Expired" uninstalled and got out of beta, to try RRC Kenwood 1.4.1 Nano but it tells me the same.
Lic. ID 80fe
Thank you.
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Give it another try. We had to move the license server once again. It should be working now.
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:-\
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hello,
I uninstalled and installed again (K 1.4.1)
it's working correctly
also frequency and Listen buttons are working.
Thank you
73.
Isa
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:( kenwood 1.4.1
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:( kenwood 1.4.1
As stated before, it should work now.
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Reviewing the app's source code it still isn't clear why a paid version would fail connecting when it is unable to reach the license server. It must have something to do with timing of events that are different depending on phone, Internet delays, etc. It is on the other hand clear why it showed a couple of incorrect error messages, so that will be fixed in the next release.
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Dejo de funcionar también el micrófono, el cual quedaba inservible para otras aplicaciones. Tuve que restablecer los valores de fabrica del teléfono. y instale la versión 1.5.1, ahora esta funcionando tanto el micrófono, como el rrc nano al 100%.
the microphone, which was unsuitable for other applications also work stopped. I had to restore the factory settings of the phone. and install version 1.5.1, it is now running both the microphone, as the nano rrc 100%.
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Dejo de funcionar también el micrófono, el cual quedaba inservible para otras aplicaciones. Tuve que restablecer los valores de fabrica del teléfono. y instale la versión 1.5.1, ahora esta funcionando tanto el micrófono, como el rrc nano al 100%.
the microphone, which was unsuitable for other applications also work stopped. I had to restore the factory settings of the phone. and install version 1.5.1, it is now running both the microphone, as the nano rrc 100%.
But that had nothing to do with the "App Trial Period Has Expired" issue.
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If you would like to help us improve the app there are new beta version available here:
http://www.remoterig.com/forum/index.php?topic=4688.0 (http://www.remoterig.com/forum/index.php?topic=4688.0)
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:'(.
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try again, the lic id had change, maybe you have changed phone ?
73 de mike
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Hello:
Thank you very much, and is working again.
I strange that these days working at 100%, and you have offline updates for that reason. But surely the android system upgrade anything.
I again thank you for the patience you have.
Hola:
Muchas gracias, ya esta funcionando de nuevo.
Me extraño por que estos días funcionaba al 100 %, ya le tengo desconectado las actualizaciones por ese motivo. Pero seguro que el sistema android actualizo alguna cosa.
Doy de nuevo las gracias por la paciencia que tenéis. :)