Remote Rig

RRC-Nano => General => Topic started by: K1IKE-Joe on 2018-02-01, 23:44:10

Title: New phone, how do I transfer license?
Post by: K1IKE-Joe on 2018-02-01, 23:44:10

Hello,

I purchased a new phone and loaded the Nano App to the new phone.  How do I get it activated for my paid account from the old phone?

Thanks, Joe, K1ike

Title: Re: New phone, how do I transfer license?
Post by: K1IKE-Joe on 2018-02-07, 12:42:21

I haven't had an answer yet and my App is still not working.  My new Lic. ID is now 8ed1, how can I get my App to work again?

Thanks, Joe

Title: Re: New phone, how do I transfer license?
Post by: sm2o on 2018-02-07, 16:27:59

just send me an email with the new lic id when you change. It should work now

73 de mike

Title: Re: New phone, how do I transfer license?
Post by: K1IKE-Joe on 2018-02-11, 18:40:15

Hello Mike,

I sent you an email a few days ago with the new license # and it still is not working.  I'm getting TIMEOUT.  I rechecked all my settings.  What next?

Joe

Title: Re: New phone, how do I transfer license?
Post by: sm2o on 2018-02-11, 19:40:12

Timeout mean that the app can not connect to the Radio-RRC. If if it's a license problem it says "License expired".
After you have changed phone you can always use the  new one for a month before you need to transfer the license

73 de mike

Title: Re: New phone, how do I transfer license?
Post by: K1IKE-Joe on 2018-02-12, 02:54:50

I can connect with my Nextbook tablet using the same setup and license #1885.  I will remove the App off my new phone and reload it to see what happens.

Joe

Title: Re: New phone, how do I transfer license?
Post by: K1IKE-Joe on 2018-02-12, 03:22:33

I removed and reloaded the App on my new phone and it now is working.  I will email you (Mike) the new license number.  The only difference is that this is the Beta test version, don't know it=f that made any difference.

73, Joe, K1ike