Topics

1

Configuration, RRC 1258 / RRC 1258 wipes all parameters and sets bogus serial number when powered down

« on: 2014-10-13, 19:27:43 »

I had the remote setup working fine a few weeks ago. Then I powered up one day and found all the IP settings had been reset to 255.255.255.255  Re-entering all the correct IP addresses got the WiFi talking to the Control unit OK, but on going through the Info file, it was clear that other settings had also changed.  As I was heading out on on a 3-week trip that day, I powered down and left that for another day.
Well today was that day.  On power up I could not connect to the Control unit via the browser.  Using Setup Manager I found that again all the IP settings are at 255.255.255.255 PLUS a bogus serial number consisting of 10 numerical digits has been substituted for the correct one.  I believe this is the same bogus number that appeared on initial installation a couple of months ago.
So three questions:
What is causing this firmware/software reset?
How can I fix it now?
How can I ensure this does not happen again?
Thanks
David

2

Hardware, Cabling, Installations / Corrupt Serial number and missing input fields - new Elecraft Twin Control unit

« on: 2014-09-04, 15:40:52 »

Hi,
I recently purchased Elecraft Twin units.  I am currently only using the Control unit as I will be accessing a friend's remote K3 (already setup and running by a second friend with a K3/0 mini).
I worked steadily through the Microbit Setup Manager and then began changing parameters in the various screens on the web interface to configure the unit.  I clicked the 'Apply Changes' button after each screen had been submitted with the desired values (I now understand that I need only press 'Apply Changes' once for all the parameter changes).  I believe during one of these Apply Changes actions, that some corruption of the unit may have occurred as the unit now has slow blinking Pwr light and many fields are missing in the web browser interface; example: when I select Keyer Settings on the web interface, I get 'No settings available for this device'.  Same for I/O settings; and Serial Settings is missing some fields. I also note that in the Info screen the serial number is now shown as 4249467295 whereas the box label shows 7981 (and this was correctly shown when I started the configuration process).

Things I've tried:
Restart the unit.  No change in behaviour evident.
Reset the unit.  No change in behaviour evident overall, some fields returned - but not all; serial number remains corrupt.  Moved the USB connection to a second laptop (and loaded Setup Manager on that laptop).  First laptop has Microham virtual ports on it, so wanted to eliminate the possibility that they are not 'playing nice'.  No change in behaviour evident.

Suggestions, please!

Configuration:
RRC Software 2.80
K3/100 radio
Vista Business OS on Lenovo laptop; Firefox browser
Cabling all as delivered and installed per manual for Control unit
WiFi connection (working fine AFAIK) from RRC to ASUS DSL-N55U router
All software and firmware is at latest release status.

73
David G3WGN  M6O