RRC 1258 Support in English > Configuration of Routers, Firewalls, etc

RRC Connectivity Problem

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w9ac:
Mitch, I will definitely ask.  The bottom portion of the status screen attached.  Note that I erased the full RRC DDNS name.

Paul, W9AC

dj0qn:
Hi Paul,

I didn't have much time before I ran out to explain my last question -- basically if an RRC works at one
location (or, like in your case, others do as well), then does not work when one moves it, then the
problem is that there is a problem with the control RRC's network. This is rare and is usually found with
business routers at companies and sometimes in a hotel. In these cases, routers need to get tweaked if
possible. That is why I asked if he can get router access or at least have an admin do something.

One other thing popped-up in my head while I was out: did he change his RRC to DHCP? If it was set to
a fixed IP at his home, then that would possibly explain his problem. If so, all he needs to do is to use the
Microbit Setup Manager and a USB cable (maybe also network will work if lucky) to set the RRC to DHCP.
I usually assume that people run their control RRC's under DHCP, but some people don't and are surprised
when it doesn't work when they do go somewhere else.

73,
Mitch DJ0QN / K7DX

w9ac:
Thanks, Mitch.  Before he left for Cancun, we used Microbit setup manager and set the RRC to DHCP and verified operation before his departure.   Since his arrival, he has tried DHCP and a static IP on his LAN's subnet.  There's no change with either set-up and his RRC still connects only a small portion of time to the remote site with either setting. 

Still trying to determine if he has authorization to access the router at the condo. 

Paul, W9AC

K0NM:
I have had this problem with some hotels in Germany. After about two days of working with the tech guys serving the hotel, I found out that they limit the use of pets to minimize abuse. I could have changed the ports. I could have also used VPN, which the tech guys allow. Both were too much trouble for the short time I sped there.
NIZAR K0NM.


Sent from my iPhone using Tapatalk

dj0qn:
Right, that is exactly what I suspect. He will have to have the admin enter port forward or
some other method to allow him to access. It is a rare problem in hotels, but I have experienced
it as well.

We shall see what their answer is.

73,
Mitch DJ0QN / K7DX

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