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New phone, how do I transfer license?
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Topic: New phone, how do I transfer license? (Read 10857 times)
K1IKE-Joe
Jr. Member
Posts: 94
New phone, how do I transfer license?
«
on:
2018-02-01, 23:44:10 »
Hello,
I purchased a new phone and loaded the Nano App to the new phone. How do I get it activated for my paid account from the old phone?
Thanks, Joe, K1ike
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K1IKE-Joe
Jr. Member
Posts: 94
Re: New phone, how do I transfer license?
«
Reply #1 on:
2018-02-07, 12:42:21 »
I haven't had an answer yet and my App is still not working. My new Lic. ID is now 8ed1, how can I get my App to work again?
Thanks, Joe
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sm2o
Administrator
Hero Member
Posts: 3041
Re: New phone, how do I transfer license?
«
Reply #2 on:
2018-02-07, 16:27:59 »
just send me an email with the new lic id when you change. It should work now
73 de mike
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K1IKE-Joe
Jr. Member
Posts: 94
Re: New phone, how do I transfer license?
«
Reply #3 on:
2018-02-11, 18:40:15 »
Hello Mike,
I sent you an email a few days ago with the new license # and it still is not working. I'm getting TIMEOUT. I rechecked all my settings. What next?
Joe
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sm2o
Administrator
Hero Member
Posts: 3041
Re: New phone, how do I transfer license?
«
Reply #4 on:
2018-02-11, 19:40:12 »
Timeout mean that the app can not connect to the Radio-RRC. If if it's a license problem it says "License expired".
After you have changed phone you can always use the new one for a month before you need to transfer the license
73 de mike
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K1IKE-Joe
Jr. Member
Posts: 94
Re: New phone, how do I transfer license?
«
Reply #5 on:
2018-02-12, 02:54:50 »
I can connect with my Nextbook tablet using the same setup and license #1885. I will remove the App off my new phone and reload it to see what happens.
Joe
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K1IKE-Joe
Jr. Member
Posts: 94
Re: New phone, how do I transfer license?
«
Reply #6 on:
2018-02-12, 03:22:33 »
I removed and reloaded the App on my new phone and it now is working. I will email you (Mike) the new license number. The only difference is that this is the Beta test version, don't know it=f that made any difference.
73, Joe, K1ike
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New phone, how do I transfer license?