Author Topic: TS-2000 problem  (Read 3464 times)

sv5byr

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TS-2000 problem
« on: 2017-03-08, 07:30:19 »
My remote setup was working fine untill 2-3 last weeks.
For a reason that Im not know the connection between Control
and Remote loost from time to time but the audio pass with fair results as my Internet is not so fast.
Then, the connection problem come more and more unstable and the audio dissappears.
I buy the the Nano app for my smartphone and the audio pass and work fine but no on my Control box speaker.
I make many combinations but nothing. Here is my setup:


REMOTE

Info
Name   Value
Company   Microbit
Product   1258
PID   4
Version   5
HW   6
Software   2.84
Bootloader   1.9
Compiler   4.6.2
Build   Jan 20 2015 15:18:28
ROM/RAM   472308/41972
ETH-RAM   2944 (max 3kB)
USB-RAM   15348 (max 16kB)
Battery-RAM   4
ResetSrc   0 [3]
Last WD Reset   3860867176
Uptime   0 Days, 3 Hours, 32 Mins, 25 Secs
    
Serial number   4188
MAC address   00:1e:fd:01:86:fc
IP address   192.168.1.74
Netmask   255.255.255.0
Gateway   192.168.1.1
DNS   8.8.8.8
Wi-Fi network   module not present
Settings
Unit ID (Banner)   SV5BYR TS-2000 Istrios
DHCP   0
IP   192.168.1.74
Netmask   255.255.255.0
Gateway   192.168.1.1
Dns server   8.8.8.8
Eth-type   0
IP-interface   0
Web page user   xxxxxx
Web page pwd   xxxxxx
Web page user(saving)   
Web page pwd(saving)   
Program mode   4
Control panel   0
Sip password   xxxxxxxxxxxx
Sip contact   xxxxxxxxxxxx
Auto connect   0
Audio quality   0
Audio dual-rx   0
Audio left/right ch swap   0
Codec out gain   255
Codec inp gain   0
Codec inp HPF Hz   3
Codec inp preamp   1
Codec inp attenuation   0
COM0 baudrate   57600
COM0 data bits   8
COM0 stop bits   1
COM0 parity   0
COM0 Program mode 3 char timeout   2
Use USB Com Port as COM0   0
COM1 mode   6
COM1 baudrate   57600
COM1 data bits   8
COM1 stop bits   1
COM1 parity   0
COM1 rts/cts   0
COM1 terminator (hex)   00
Use USB Com Port as COM1   0
COM2 mode   4
COM2 baudrate   57600
COM2 data bits   8
COM2 stop bits   1
COM2 parity   0
COM2 terminator (hex)   00
Use USB Com Port as COM2   0
COM3 mode (USB-COMFSK)   10
UDP cmd port   12000
UDP audio port   11000
SIP port   5080
Web server port   8080
Telnet server port   23
Rx jitter buffer size   4
Rx jitter delay   3
Audio packet size (ms)   20
RTP tx mode   0
Disable audio tones   0
Audio tones -db [70-0]   30
IP identification (morse)   0
Full duplex   0
PTT-off mute delay   0
IP Type-of-Service (dec)   0
Yaesu power-on/off   0
UDP antenna-switch port   13010
UDP cmd min-data-size   0
Use common network settings   0
Check interval   10
DDNS Host name   1
Own host name   xxxxxxxxxxx
Username   xxxxxxxxxxxx
Password     xxxxxxxxxxx
Enable   0
Speed wpm [0/10-40]   0
Iambic   1
Paddle reverse   0
Weight [25-40]   30
Side tone hz [0,300-1500]   800
Side tone -db [50-0]   20
Lf delay ms [0-500]   0
Key delay ms [0-250]   0
PTT activated by Keyer   0
PTT tail delay ms [0-999]   800
Speed pot min wpm [5-99]   10
Speed pot max wpm [5-99]   40
IN0 mode   0
OUT0 mode   1
OUT0 mode   1
OUT1 mode   1
OUT1 mode   1
OUT2 mode   1
OUT2 mode   1
USB RTS as PTT   0
USB DTR as CW   0
Enable ping watchdog   0
IP address to ping   
Ping interval (seconds)   300
Startup delay (seconds)   300
Failure count to reboot   3
1: Name (SSID)   
1: Password (PSK)   
2: Name (SSID)   
2: Password (PSK)   
3: Name (SSID)   
3: Password (PSK)   
4: Name (SSID)   
4: Password (PSK)   
5: Name (SSID)   
5: Password (PSK)   
6: Name (SSID)   
6: Password (PSK)   
7: Name (SSID)   
7: Password (PSK)   
8: Name (SSID)   
8: Password (PSK)   
Status
Name   Value
Radio   ON
Connection status   Disconnected
SIP status   Idle
Last SIP error   None
RTP/UDP audio status   Disconnected
UDP cmd status   Disconnected
SIP command timeout   0
Rx Jitter buffer size   4
Rx Jitter delay   3
Dual Rx   0
External IP   94.66.99.171
SIP Out port   5080
SIP In port   5080
Audio Out port   11000
Audio In port   11000
Command Out port   12000
Command In port   12000
External SIP In port   5080
External Audio In port   11000
External Cmd In port   12000
Other party   62.103.28.168
Input 1   High
Input 2   High
Output 0   Low
Output 1   Low
Output 2   Low
Dynamic DNS status   OK
Ping status (watchdog)   Off
DNS status   OK, remoterig.com = 213.180.92.125
Active profile   Default
PTT status   OFF
Antenna-Switch (IP)   not connected
Common network settings   No

CONTROL

Status

Name   Value
Control panel   OFF
Radio   OFF
Connection status   OK
SIP status   Connected/transfering
Last SIP error   None
RTP status   Excellent(60)
UDP cmd status   OK(45)
SIP command timeout   0
Rx Jitter buffer size   4
Rx Jitter delay   3
Dual Rx   0
Current audio packet size   20
Current audio quality   0 - alaw 8 kHz
SIP Out port   5080
SIP In port   5080
Audio Out port   51540
Audio In port   11000
Command Out port   12000
Command In port   12000
External SIP In port   5080
External Audio In port   11000
External Cmd In port   12000
Other party   2.87.127.72
Input 0   High
Input 1   High
Input 2   High
Output 0   High
Output 1   Low
Output 2   Low
DNS status   OK, ldlscilp.ddns.remoterig.com = 2.87.127.72
Active profile   Default
PTT status   ON
Common network settings   No


any idea....???

« Last Edit: 2017-03-08, 20:37:46 by sv5byr »

dj0qn

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Re: TS-2000 problem
« Reply #1 on: 2017-03-08, 21:55:59 »
I can tell with 99.9% probability for sure what the problem is not....it is for sure not the RRC.

For some reason I have never been able to figure out, people always immediately blame the RRC system
when things stop working. However, these boxes are very robust and very rarely fail. When they do, it has
usually been due to a power surge, such as from a thunderstorm.

The problem is to be found in the environment, for example:
- There is a "hang-up" somewhere in the network (like a clogged water drain, it happens all the time for a number of reasons)
- A cable is loose, unplugged or even went bad (I have even seen ethernet cables turn bad)
- The internet provider changed something
- A router or switch went bad (yes, I have seen switches turn bad)
- etc.

How to look for the problem:
- First restart everything: router, RRC, etc. on both the control and radio sides
- If that didn't solve the problem, look for loose or bad components
- Try changing UDP ports, especially if one is mentioned in an error message on the RRC's status page
- If it still doesn't work, check the following: http://www.remoterig.com/forum/index.php?topic=2768.msg12490#msg12490
(note that this is not your problem, but I added it for the sake of completion)

I hope this helps.

73,
Mitch DJ0QN / K7DX



sv5byr

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Re: TS-2000 problem
« Reply #2 on: 2017-03-09, 09:24:43 »
I check them twice Mitch,
It works fine with Nano but no with my Control box...!!
Thanks for reply
Mike