Some of you have reported problems updating the RRC's firmware using USB. It seems what happens is that you get "Write failed" somewhere in the process of transferring the firmware file to the RRC. This issue is something we are unable to reproduce ourselves, so we would very much like you helping us pinpointing and tracking down what could be the cause of this and hopefully find a way of getting rid of it.
I have created a small program which shows what USB hardware the PC has. If you who have this problem could run it and report your results here we would have more hints as what to do.
It can be found here:
http://www.remoterig.com/downloads/MicrobitEnumerator.zipJust run it and Notepad should launch with a content looking like this:
Microbit USB info v1.0:
USB:[USB Root Hub]
USB:[USB Root Hub]
USB:[Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB]
USB:[USB Composite Device]
USB:[Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC]
Failed getting info(1), error 13!
USB:[USB Serial Converter]
USB:[USB Serial Converter]
USB:[Generic USB Hub]
USB:[Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8]
USB:[Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9]
USB:[USB Root Hub]
USB:[USB Root Hub]
USB:[Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA]
USB:[USB Root Hub]
Add a post to this thread containing that info.
Also, if possible it would be great if you could try putting a High-Speed USB Hub between the PC and the RRC and see if the update works then.